Can I request a hand history?
We are dedicated to protecting the integrity of the game. We can provide one of the following hand history requests per calendar month. Hand history requests must be for hands played at least 30 days prior, but no more than 180 days prior.
- A single hand history (a specific hand number in either cash or tournament play).
To request a hand history as outlined above, please request date, estimated time, and the Tournament ID or Hand ID. Submit this request through the in app Help section. Please allow up to 10 business days to complete this request.
- Alternatively, for more immediate and current hand history information you can check under the "Account" section in the app to view history.